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yordanDobrev-2413 avatar image
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yordanDobrev-2413 asked SadiqhAhmed-MSFT commented

They took money from me for a service I don't use ?

Hi, I have the following problem
I activated Pay-As-You-Go a plan so I could test the deployment of my application. Then I stopped my application and deactivated Pay-As-You-Go the plan.
Now I see that I was taken £ 25.93 and I wonder what the reason is when my application is stopped and no one uses it? Will the amount be refunded to me?

azure-cost-management
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1 Answer

AndreasBaumgarten avatar image
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AndreasBaumgarten answered SadiqhAhmed-MSFT commented

Hi @yordanDobrev-2413 ,

the best option is to open a support ticket with Microsoft.

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Billing support in Azure is free of charge:

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Source: https://azure.microsoft.com/en-us/support/faq/#support-overview


(If the reply was helpful please don't forget to upvote and/or accept as answer, thank you)

Regards
Andreas Baumgarten



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Hello, I tried this option, but I get the error that I do not have these permissions

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@yordanDobrev-2413 You might want to check with your account admin to grant you appropriate permissions.

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