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GneKarakayaDnmez-3337 avatar image
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GneKarakayaDnmez-3337 asked DSPatrick answered

Email traffic problem

Two days ago, my account was under attack and several successful sign-in attempts were made from different locations, from Istanbul and USA. Since these attacks I cannot send or receive any emails from my account. I have changed my password and also activated two step sign-in, I also scanned my computer for any possible virus and malware and nothing was found, however I still cannot access my emails which are sent or received after that date. What is the reason of this problem and how can I access my lost emails?

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1 Answer

DSPatrick avatar image
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DSPatrick answered

Outlook.com (hotmail) is not currently supported here on Q&A. They're actively answering questions in dedicated forums here.
https://answers.microsoft.com/en-us/outlook_com/forum/oemail


If an account access problem then also try resetting via the account recovery form
https://support.microsoft.com/en-us/account-billing/help-with-the-microsoft-account-recovery-form-b19c02d1-a782-dee6-93c3-dc8113b20c42

--please don't forget to upvote and Accept as answer if the reply is helpful--


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