You have charged me today for another year of Microsoft Office 365. I did not authorize this payment and seek an immediate refund. I did not authorize a recurring bill. I received no email to let me know the money was about to be withdrawn from my account. I was therefore unable to stop it. I wish to cancel my subscription and get a refund for the remainder of the period charged.
Please let me know how and when the refund will be made.
thankyou