question

DjordjeNovakovic-1142 avatar image
0 Votes"
DjordjeNovakovic-1142 asked DjordjeNovakovic-1142 answered

Windows update/restart stuck

Hello,

I am investigating different scenarios in Intune with Windows updates, deadline, scheduled installations,... and also if someone misses scheduled time for
installation/restart.
We have these settings configured in Windwos update ring in Intune:

123178-intune.jpg


I received update notification on the last Wednesday that update is ready. I said OK, install it but I want to wait deadline(2 days) and Intune to restart my computer, it should be Friday.
After that I received couple more notifications that my computer will be restarted in around 10 hours. And last notification was that computer
will be restarted at 12pm on Friday. My computer was in the state of hibernation at that time.

And now, 2 days after the deadline I am still in this status:

123306-sss.jpg


Does this mean that my machine will not receive any new information from Intune until next scheduled time(again Wednesday)?



mem-intune-general
intune.jpg (53.6 KiB)
sss.jpg (36.3 KiB)
5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

DjordjeNovakovic-1142 avatar image
0 Votes"
DjordjeNovakovic-1142 answered

Hello, my prediction was good.

I did not receive any notifications until today( again Wednesday) because that is defined in the schedule(Every week, every Wednesday)!

124266-intune.jpg

Scheduled time, Every week and Any day would be better option for me.

Thank you!



intune.jpg (37.6 KiB)
5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

JarvisSun-MSFT avatar image
0 Votes"
JarvisSun-MSFT answered

@DjordjeNovakovic-1142Thanks for posting in our Q&A.

For our issue, I have not encountered this situation, as far as I know that we first check whether there is a problem with the deadline configuration, Like

123448-image.png

More details, please refer to: https://www.larsinus.com/?p=277
Note: Unofficial link, for reference only.

Also we determine whether the issue is Intune-related or Windows-related. For comprehensive analysis please refer to:
https://techcommunity.microsoft.com/t5/intune-customer-success/support-tip-troubleshooting-windows-10-update-ring-policies/ba-p/714046



If the response is helpful, please click "Accept Answer" and upvote it.
Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.



image.png (239.8 KiB)
5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.