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Anonymous-8227 asked DSPatrick answered

Locked out of 2fa

Hello I changed my phone number and now I am locked out of outlook. I also don't have the authenticator app so I don't know what to do

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DSPatrick answered

Outlook.com (hotmail) is not currently supported here on Q&A. They're actively answering questions in dedicated forums here.
https://answers.microsoft.com/en-us/outlook_com/forum/oemail


If an account access problem then also try resetting via the account recovery form
https://support.microsoft.com/en-us/account-billing/help-with-the-microsoft-account-recovery-form-b19c02d1-a782-dee6-93c3-dc8113b20c42

--please don't forget to upvote and Accept as answer if the reply is helpful--


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