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Anthony-2220 avatar image
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Anthony-2220 asked deepakkumar-7352 commented

Error "An authentication error has occurred (Code: 0x800706be)" when trying to use Remote Desktop to connect in Windows 11.

I get the following error in Windows 11 when I try to connect to a certain computer with Remote Desktop. It was working fine before I accidentally selected delete credentials. Now it refuses to connect and not even a System Restore could fix the problem. My laptop and other PC can connect to the remote computer without any problems. What can I do to fix this please? Strangely enough Remote Desktop works fine when creating a new user account on the affected machine and using it under the new user account.


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Hi I have the same problem but optional i use Microsoft Remote Desktop from store in my case work and is ok

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Thank you for the workaround!
But unfortunately this app is not so good, has too less options and primary it is a pain with the taskbar of the client.

So I really hope that Microsoft will come with a bugfix or a hint what the problem is.

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you can download the remote desktop and work app

regards

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Download de app remote D

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is it resolved the issue same thing is with me if anyone solutions please reply the comment.

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MariusDan-0089 avatar image
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MariusDan-0089 answered HeinMck-8008 commented

is fix now in the last update Remote Desktop is working

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It is still not working for me. I don't think it got fixed.

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I still have this problem

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which last patch?

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I installed today the windows 11 update on my computer which I installed with Windows 10 a few days ago,

It is not fixed! The problem still exist with the good RDP program (mstsc.exe).

Only the app from the ms store work but it is not good.

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IMBACalimba-8807 avatar image
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IMBACalimba-8807 answered HeinMck-8008 commented

Issue still exists...

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Also in the fnal Windows 11 Version :(

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ErnestoMartinezLazo-1973 avatar image
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ErnestoMartinezLazo-1973 answered

you can download the APP from micrsoft store and word

regards

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HeinMck-8008 avatar image
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HeinMck-8008 answered Anthony-2220 commented

I solved my issue in a radical way, maybe this will help to find a bugfix:

Because it was a new PC with a fresh Win10 installation from Sunday (honestly an old version from 09.2017 which I upgraded to latest possible, in my case 20H2).

Everything was fine, RDP made a good job with the latest Win10 20H2 version.

Two days later I made the Win11 upgrade on Tuesday and the reported error appeared. I just installed a few programms on my Win10: LibreOffice, Tracker PDFeditor and old versions of OneNote (Desktop) and Adobe CS.

Because I found no bugfixes online, I decided to waste no time and go ahead with new installation:

First try: Win11 repair with keeping all personal data > no effect, problem was still the same.

Second try: Complete fresh Win11 installation with formating the HDD > After that and also after installing the same programs, the mstsc.exe RDP programm worked without any problem.
EDIT: I forgot, I installed 7zip on Win10 but not after the fresh Win11 installation.

Obviously it a problem with the Update and not with the mstsc.exe or with the account in general. The MS Store RDP client (which is really bad) worked. But this is not really a solution for a full dialy use and if the fullscreen without the task bar of the local system is needed.
Hopefully this will not happen again with a later Win11 update.



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So it would seem that the only way to fix this is not to upgrade and do a fresh isntal of WIndows 11.

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