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VitaJulio-0369 avatar image
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VitaJulio-0369 asked LuDaiMSFT-0289 commented

Why can't I see all the installed apps on an Android fully managed device with Intune?

Hi,

I'm currently testing the device enrollment of Android fully managed devices (COBO) using Android Zero Touch and Knox Mobile Enrollment. I configured everything and both device groups, Pixel and Samsung, enroll in a proper way and everything seems to work. I also configured the devices in a way where it leaves the Play Store open so users can also install other apps, in addition to the work apps we approved. What is kinda confusing me is that in Intune under Device details - Discovered apps I don't see any of the apps I installed from the public Play Store, instead I get this text "No installed applications found on this device."... Shouldn't I be able to see all the apps with this setup? I know that the managed apps can be found under Device details - Managed Apps and that also works fine. Can anyone share his/her experience?

Thanks

mem-intune-generalmem-intune-application-management
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1 Answer

LuDaiMSFT-0289 avatar image
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LuDaiMSFT-0289 answered LuDaiMSFT-0289 commented

@VitaJulio-0369 Thanks for posting in our Q&A.

It is a normal situation. Android Enterprise Fully Managed and Dedicated do not display discovered apps. We can read the following official article as a reference:
https://docs.microsoft.com/en-us/mem/intune/apps/app-discovered-apps#details-of-discovered-apps

Hope it will help.


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@VitaJulio-0369 I am currently standing by for further update from you and would like to know how things are going. If you have any questions or concerns on the recent information I've provided you, please don't hesitate to let me know.

If the answer is helpful, please accept it. It will make someone who has the similar confusion easily find the information. Thanks for your kindness in advance. : )

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Thanks for the clarification.

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@VitaJulio-0369 You're welcome. If you have any issue in the future, welcome to post in our Q&A.

Thanks and have a nice day. : )

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