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KaanUuur-2930 avatar image
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KaanUuur-2930 asked DSPatrick commented

I lost registered account on authenticator

Hi everyone,

I lost my mobile phone data a couple weeks ago when I upgraded to ios software of my iPhone. I didn’t get backup before upgrade:( Authenticator app data’s also deleted and I haven’t backup settings, so I can’t login my social media account (Instagram, Facebook etc.) please help me immediately because all my individual social account now stopped to sharing also our brand’s account. How can I add my old accounts on Microsoft Authentication. I’m currently using same mobile phone.

microsoft-authenticator
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DSPatrick answered KaanUuur-2930 commented

If there were no cloud backups then it sounds like you'll need to use the service provider's methods of account recovery.

--please don't forget to upvote and Accept as answer if the reply is helpful--





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Thanks for quick answer Patrick, How can I use service providers method? What’s the steps? Do you know?

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DSPatrick answered DSPatrick commented

For facebook you can follow along here.
https://www.facebook.com/help/231208473756221/


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Let me try, thanks Patrick

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By the way, do you have for Instagram link:) sorry for getting your time

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KaanUuur-2930 answered

Thanks for quick answer Patrick, How can I use service providers method? What’s the steps? Do you know?

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