question

ManjinderGill-9909 avatar image
0 Votes"
ManjinderGill-9909 asked sethk-9079 published

Azure Subscription

Hi All,

Is it possible to remove a visual studio subscription and reset it up.
I created a Visual studio subscription using my @live.co.uk account which became disabled due to spending limits. Since the spending limit was uplifted I am no longer able to see the subscription in my @live.co.uk account.

The subscription id is ID: b25dc89c-11c0-45c5-b3aa-d746f5d151f3
Is it possible to find out where this subscription has gone and tie it back with my live account or if it cannot be found can it be deleted and reset up again?

Regards Manni

azure-ad-tenant
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Request Id: dec1a9fb-3a47-4a28-b3cf-a732e1922600


Correlation Id: 03d38a1b-54aa-41a9-a669-914a49c9face

Timestamp: 2021-08-20T18:11:54Z


Message: AADSTS50020: User account 'boamahgsm@outlook.com' from identity provider 'live.com' does not exist in tenant 'HMD Global Oy' and cannot access the application '320bada1-5e32-4b75-824f-e7825a88d51e'(DeviceKitsAuthClient) in that tenant. The account needs to be added as an external user in the tenant first. Sign out and sign in again with a different Azure Active Directory user account.
hi

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JamesTran-MSFT avatar image
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JamesTran-MSFT answered JamesTran-MSFT commented

@ManjinderGill-9909
Thank you for your post!

When it comes to seeing your subscription within Azure, you can follow these steps to help troubleshoot this.

1) Make sure you're in the correct tenant
2) Search for and Navigate to Subscriptions
3) Confirm you have the correct filters applied to show any subscriptions within your Tenant.
124777-image.png

If you still aren't able to see your subscription you can Search for an Navigate to Cost Management + Billing, or you can select the Click Here option within the Subscriptions service.
124778-image.png 124718-image.png


If you have any other questions or are still having issues, please let me know.
Thank you for your time and patience throughout this issue.


Please remember to "Accept Answer" if any answer/reply helped, so that others in the community facing similar issues can easily find the solution.


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@ManjinderGill-9909
I just wanted to check in and see if you had any other questions or if you were able to resolve this issue?

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AlanKinane avatar image
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AlanKinane answered

You shouldn't lose access to the subscription unless your VS license has expired perhaps. Have you checked this portal using your @live.co.uk account to see if you can see it - https://my.visualstudio.com/subscriptions

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