Hi,
We have Exchange 2013 on-prem and we just noticed that we cannot download the offline address book on our Outlook client. Whenever we try to do so, we are getting this error - "0x8004010F - the operation failed. An object cannot be found".
I searched on the Internet and tried the below suggestions but still problem persists:
Create a new offline address book
Check that authenticated users have read permissions
Removed OAB folder from client side and tried downloading it again - when I tried doing this, I am getting an error "the connection to Microsoft Exchange is unavailable. Outlook must be online or connected to complete this action"
Is there anything else I can try please? Thanks







