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GMoney-4134 avatar image
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GMoney-4134 asked GMoney-4134 answered

Is Azure Premier Support still available?

I'm preparing for the AZ-900 exam and am confused about the availability of the Premier-level of support. The class I'm taking says "yes", but I don't see it listed under your Support Plans link (https://azure.microsoft.com/en-us/support/plans/). If it isn't available, when was it suspended?

not-supported-azure
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AndreasBaumgarten avatar image
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AndreasBaumgarten answered

Hi @GMoney-4134 ,

Microsoft Premier Support is still available:
https://www.microsoft.com/en-us/msservices/premier-support


(If the reply was helpful please don't forget to upvote and/or accept as answer, thank you)

Regards
Andreas Baumgarten

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GMoney-4134 avatar image
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GMoney-4134 answered

Hi Andreas,

Thanks for your input, but it clarifies nothing. Obviously I don't know if you followed the link in my original post, but if you did you'd see Premier is not listed in the chart of available support plans. I appreciate the link you included suggests Premier support is available, however all this does is muddy the water by not including Premier in the comparison chart. Rhetorical question...why would Micro$oft separate this documentation from the other source material?

VR,
g

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GMoney-4134 avatar image
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GMoney-4134 answered

I think I found the nugget that clarifies the confusion. I believe a premier support plan is only available to companies that have an Enterprise Agreement (EA).

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