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[HRESULT = 0x800f0823 - CBS_E_NEW_SERVICING_STACK_REQUIRED] when attempting Windows 10 feature update

I need to upgrade a large number of Windows 10 computers using our enterprise management tool BigFix. When I try to do so via mounting a 20H2 iso file and running setup I get the following error message in the CBS logs and the update fails:

[HRESULT = 0x800f0823 - CBS_E_NEW_SERVICING_STACK_REQUIRED]

Ok great you say just upgrade your servicing stack. I can do that manually however not on thousands of computers. BigFix and many other endpoint management tools use patches that are in the windows update catalog. The KB4023057 servicing stack update IS available through this catalog but only for older versions of Windows 10 (1803 and lower).

So from an enterprise perspective what is the solution and why doesn't Microsoft provide the required servicing stack updates especially if they are required to run feature updates for their platform?

windows-server-update-services
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I forgot to mention that I am attempting to upgrade a Windows 10 1909 computer. It looks like this is only applicable on 2004 and above.

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Thank you for that. I checked and it looks like KB5005412 supersedes this update for Windows 10 1909 based systems. Unfortunately the computer I am currently testing on already has this update installed:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Version

10.0.18362.1732=%SystemRoot%\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.18362.1732_none_16cfd51b2a4c336a

Is there a newer servicing stack update than this for 1909 based systems that I am missing and that the feature update requires?

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Jason-MSFT answered

Time to open a support case.

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