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LUNS's getting reset in VM hosted in AZURE STACK

kumar kaushal 176 Reputation points
2021-08-22T22:10:33.273+00:00

The customer has implemented SQL AG cluster on AZURE STACK. And the VM is DS14v2. In the Storport channel logs i do see resets being issued against the device /PD that are presented to VM. It SQL AG with storage Pool configuration .

For all the below events i see the description as A hierarchical reset was performed for Storport Device and the LUNS that were issues a reset were below :
Port = 3, Path = 0, Target = 0, Lun = 9
Port = 3, Path = 0, Target = 0, Lun = 13
Port = 3, Path = 0, Target = 0, Lun = 15
Port = 3, Path = 0, Target = 0, Lun = 19
Port = 3, Path = 0, Target = 0, Lun = 16
Port = 3, Path = 0, Target = 0, Lun = 17

Warning 8/20/2021 3:36:28 PM StorPort 550 Port
Warning 8/20/2021 3:36:28 PM StorPort 550 Port
Warning 8/20/2021 3:36:28 PM StorPort 550 Port
Warning 8/20/2021 3:36:28 PM StorPort 550 Port
Warning 8/20/2021 3:36:28 PM StorPort 550 Port
Warning 8/20/2021 3:36:28 PM StorPort 550 Port
Warning 8/20/2021 3:36:28 PM StorPort 550 Port
Warning 8/20/2021 3:36:28 PM StorPort 550 Port
Warning 8/20/2021 3:36:28 PM StorPort 550 Port

How can we fix this problem because this problem is outside of OS ?

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  1. TravisCragg-MSFT 5,681 Reputation points Microsoft Employee
    2021-08-31T03:46:43.58+00:00

    If this is an issue with a full Azure Stack installation and not the ASDK, your best bet will be to open a support request. If you do not have a support plan, please let me know.

    They will without a doubt be the best ones to follow up with something like this.

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