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DH-6223 asked TESTWATANDERS-6348 commented

remove teams organisation azure

Help,

I wanted to use my emailadres private for TEAMS and found out it somehow was a free business account I never asked for.
I seem to be admin of some organisation at teams and should remove it with Azure.

I found this documentation:

https://support.microsoft.com/nl-nl/office/uw-organisatie-van-teams-gratis-verwijderen-2c28cfcf-3fbf-497c-938f-8815a8f6a6b9

I followed all the steps, but somehow I can't finish step 7 after more then 72 hours.
I can't delete the "tenant" it says I should log in as an admin or something, but I am, its the only account and member in this organisation.

When I deleted all the stuff as mentioned accept for that last one. I can't remove that last one. I get to this page:

https://docs.microsoft.com/nl-nl/azure/active-directory/enterprise-users/directory-delete-howto#prepare-the-directory

I get this tekst: Er is vastgesteld dat uw huidige gebruikersaccount buiten deze tenant valt. Meld u af en weer aan met de referenties voor globale beheerder en gebruik hierbij de eerste standaardomeinnaam, bijvoorbeeld gebruiker@contoso.onmicrosoft.com.

translated: it says this user account doesn't fit into this tenant and I should log of and onf with the refrences of global admin .... But I AM logged in with that admin account and when I watch that account it SAYS I'm global admin.

And now I don't know what to do anymore to get rid of this Teams Organisation I never ever wanted.

PLease Please someone help me.

office-teams-windows-itproazure-active-directory
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@DH-6223
Thank you for your post!

Based off your error message, can you double check your Azure Active Directory and make sure that the user you signed in with is a Global Admin. Additionally, if the user you signed in with has the correct permissions, can you share a screenshot of the full error message you're receiving?

125765-image.png

I've also added the "office-teams-windows-itpro" tag to this thread to see if their community might have any inputs on your issue.


If you have any other questions, please let me know.
Thank you for your time and patience throughout this issue.

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@DH-6223,

As @JamesTran-MSFT said, please provide us a screenshot of your error message for Step 7 if possible.

Besides, try to log in Teams client with your last account and observe the result.

From my experience, it seemingly takes up much longer than 72hours to delete Teams free organization.

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TESTWATANDERS-6348 answered JamesTran-MSFT converted comment to answer

Oke,

Somehow I seem just to be member although I signed in with the account I looked up according to those instruction.... the admin@xxxxxxxx.onmicrosoft.com one.

Also I am and was always the only member in this group/tenant.
I added a screenshot where I could really see I AM the global administrator of that Tenant.

125986-schermafdruk-2021-08-24-110909.png

Although according to the other place I am just member (lid)

125879-schermafdruk-2021-08-24-110726.png

Although the only member.

I hope you can help me.



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JamesTran-MSFT answered TESTWATANDERS-6348 commented

@DH-6223
Thank you for the quick follow up!

I tried to replicate your first screenshot, but wasn't able to get a role for my signed in user using the "Switch Tenant" option to view my tenant details. For your second screenshot, can you select your user (DH) -> Select Assigned Roles -> Confirm you're assigned the Global Admin role. If you aren't a GA, can you try selecting "Add assignments" to assign that role to your user (if possible).

126126-image.png

If you're still having issues deleting your tenant, please let me know and I can definitely have our support team take a closer look into your environment and issue.
Thank you for your time and patience throughout this issue.


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@DH-6223
I just wanted to check in and see if you had any other questions or if you were able to resolve this issue?

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Hi thx!

I will follow up on this, but due to holidays I wasn't yet able to.

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