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Jackson1990-7147 asked LimitlessTechnology-2700 answered

FTP server issue (on Win 2016 server)

Hi,
I enabled FTP server (in IIS) on Win 2016 server but I cannot access it on client machine. How to validate this for the issues?

windows-server-iiswindows-platform-network
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It is not trivial to troubleshoot without knowing how FTP protocol works, and FTP is also tough to configure on firewalls, https://docs.microsoft.com/en-us/iis/publish/using-the-ftp-service/configuring-ftp-firewall-settings-in-iis-7 You'd better open a support case via http://support.microsoft.com if you want prompt assistance.

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Hi,
How to identify any reason in FTP firewall to current issue (with details like the following)?
125493-1o.png


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1o.png (9.2 KiB)

@Jackson1990-7147 Based on these errors, it is difficult to solve your problem, I suggest you open a case via: https://support.microsoft.com.

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LimitlessTechnology-2700 answered

Hello,


I would like suggest you below troubleshooting steps.

  1. Are you able to access FTP internally on clients computers having same ip ranges.

  2. Can you please disable firewall and any AV program completely.

  3. use port query tool from client PC if you FTP is accessible.

  4. Download WinSCP or Filezilla client if you are able access FTP from it.


If the reply was helpful, please don’t forget to upvote or accept as answer. Thanks, Prakash
PRAKASH T

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Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.