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sajithgh asked sajithgh edited

SharePoint 2016 Sync issue with AD

Recently we are facing an issues with the SharePoint 2016 Single Sign On. Whenever user changes AD Password it keep asking for username and password.

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mikecantin answered sajithgh edited

Try to have the user restart the computer. Usually the user logged into the computer using the old credentials and it's cached for logging into SSO sites. Upon changing the password, they can lock and reenter the password, or restart the machine.

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Even after removing the old credentials from cached still it ask for username and password when user restart the machine or logoff/logon.

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Hi @sajithgh , does this issue happen to all users?

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Yes. The issue is there for all users. The new password is not taking when we change in Active Directory, only the old password is working.

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