question

KarthikRamabhotla-7922 avatar image
0 Votes"
KarthikRamabhotla-7922 asked LuDaiMSFT-0289 commented

Device not visible in Intune portal

We have few Windows 10 1909 Hybrid AAD joined , SCCM Comanagement enabled devices which do not appear on Intune portal. AAD registration is visible. GPO has been enabled for Auto Enrollment. The setup works for many devices. But a couple of dozen machines do not seem to show in Intune at all.

dsregcmd /status /verbose - Tenant details available , Azure PRT available
Co management handler log suggests the device is enrolled already
No errors in Microsoft-Windows-DeviceManagement-Enterprise-Diagnostics-Provider/Admin logs,
manual sync on Access or School page returns a success message,
Internet connectivity available,
M365E3 license is enabled for the users.

Please help !!

mem-intune-enrollment
5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

1 Answer

LuDaiMSFT-0289 avatar image
0 Votes"
LuDaiMSFT-0289 answered LuDaiMSFT-0289 commented

@KarthikRamabhotla-7922 Thanks for posting in our Q&A.

To clarify this issue, we appreciate your help to collect some information:
1.Did this device list in Azure AD portal?
2.Please check if the MDM user scope is set to "All" and MAM user scope is set to "None" in Devices > Windows > Windows enrollment > Automatic Enrollment in intune portal.
125738-image.png

If there is any update, feel free to let us know.


If the response is helpful, please click "Accept Answer" and upvote it.
Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.



image.png (36.5 KiB)
· 1
5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

@KarthikRamabhotla-7922 I am currently standing by for further update from you and would like to know how things are going. If you have any questions or concerns on the recent information I've provided you, please don't hesitate to let me know.


0 Votes 0 ·