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YusufMKabbara-1726 avatar image
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YusufMKabbara-1726 asked karishmatiwari-msft edited

MarketplacePurchaseEligibilityFailed error on Enterprise Subscription when adding a Fortigate FW in Marketplace.

When creating Fortigate Next-Generation FW I am receiving the below error even after adding a payment method!

{"code":"MarketplacePurchaseEligibilityFailed","details":[{"code":"BadRequest","message":"Offer with PublisherId: 'fortinet', OfferId: 'fortinet_fortigate-vm_v5' cannot be purchased due to validation errors. For more information see details. Correlation Id: 'da416c38-eabd-4c8f-8191-96e6a524b963' The 'unknown' payment instrument(s) is not supported for offer with OfferId: 'fortinet_fortigate-vm_v5', PlanId 'fortinet_fg-vm_payg_20190624'. Correlation Id 'da416c38-eabd-4c8f-8191-96e6a524b963'.[{\"The 'unknown' payment instrument(s) is not supported for offer with OfferId: 'fortinet_fortigate-vm_v5', PlanId 'fortinet_fg-vm_payg_20190624'. Correlation Id 'da416c38-eabd-4c8f-8191-96e6a524b963'.\":\"StoreApi\"}]"}],"message":"Marketplace purchase eligibilty check returned errors. See inner errors for details. "}

Note: I am using Visual Studio Enterprise Subscription – MPN subscription.
Anyone facing this issue and do you have any solution?

azure-vmware-solution
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1 Answer

karishmatiwari-msft avatar image
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karishmatiwari-msft answered karishmatiwari-msft edited

@YusufMKabbara-1726 As stated in the Monthly Azure credit for Visual Studio Enterprise (MPN) subscribers FAQ:

What can I buy with my monthly credit?
The choice is yours as to how you use your monthly Azure credit. Use the credit on almost any Azure service including Virtual Machines, Web Apps, Cloud Services, Mobile Services, Storage, SQL Databases, Content Delivery Network, HDInsight, Media Services and many more.

Support plans, Application Insights, Visual Studio subscriptions, Azure DevOps (formerly Visual Studio Team Services), third-party branded products, products sold through Marketplace and products otherwise sold separately from Azure (for example, Microsoft Azure Active Directory Premium) are the only exceptions; you’ll be billed for any of these services used.


Hope that helps.
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