question

DouglasHepworth-6233 avatar image
0 Votes"
DouglasHepworth-6233 asked cowhitley answered

Windows Update blocks connection to Virtual Machine

Hi, Running a Virtual Machine. Did not log in for awhile because of some billing issues. When I logged in today, strong suggestion was made to update Windows. I agreed. Expectedly, required restart broke connection. Connection was still not available after 30 minutes. I did a stop/start in Azure App. Several times the status listed as "Updating". Tried restarts after 20 minutes. On all occasions, connection did not work. Most recent start changed status to "Running". Connection still fails. Pings of IP address time out. Any ideas?

azure-virtual-machines
5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

1 Answer

cowhitley avatar image
1 Vote"
cowhitley answered

Check boot diagnostics in the left hand pane of the VM's page in the Azure portal. You should be able to see a screen shot and tell if the VM is finishing the boot process. If the VM is not finishing the boot process you will most likely need to utilize nested virtualization to troubleshoot.

https://docs.microsoft.com/en-us/troubleshoot/azure/virtual-machines/troubleshoot-vm-by-use-nested-virtualization

5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.