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Stevehifi-5147 asked ZhengqiLou-MSFT commented

Auto Attendant Telephone number

Our main business number is now a "conference bridge" number. We are unable to unassign it and support is dragging this out for days and days while our business has no way to be contacted by telephone. Is there a way to get this unassigned so we can assign it to our auto-attendant???

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ZhengqiLou-MSFT answered ZhengqiLou-MSFT commented

Hi @Stevehifi-5147 ,

Please go to the Resource account page and see if you can assign this number to the account.

For the steps to unassign the number, please refer to: Steps when you are unassigning a service phone number for a conferencing bridge

Best regards,
Lou


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Hi @Stevehifi-5147 ,

Do the suggestions above help? If the issue has been resolved, please click “Accept as answer” to mark the helpful reply as an answer, this will make answer searching in the forum easier and be beneficial to other community members as well.

If you are still stuck in this issue, please feel free to post your questions.

Regards,
Lou


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