question

DanielKaliel-3171 avatar image
0 Votes"
DanielKaliel-3171 asked saldana-msft edited

SCCM DP not downloading deployment packages

We have one primary site server and two remote distribution points. They both worked for years until about April or May when one of them stopped downloading packages from the primary. The other one continues to work fine today. I've tried removing the DP role from the server and deleting the SMS_DP$ folder, restarting and redeploying the application and software updates to no avail.

What we see in monitoring is:
1:31:05.417 AM
Package Transfer Manager failed to update the package "YEG0010B", Version 1 on distribution point SERVER1.INTERNAL.LOCAL. Review PkgXferMgr.log for more information about this failure.

So when I check the PkgXferMgr.log at that time I see this:
Pull DP Sending thread starting for Job: 34826, package: YEG0010B, Version: 1, Priority: 2, server: SERVER1.INTERNAL.LOCAL, DPPriority: 200
PullDP query result failed. Failure count = 2/30, Restart time = 8/25/2021 1:51:05 AM -0600
STATMSG: ID=8211 SEV=E LEV=M SOURCE="SMS Server" COMP="SMS_PACKAGE_TRANSFER_MANAGER" SYS=PRIMARY.INTERNAL.LOCAL SITE=YEG PID=6864 TID=17672 GMTDATE=Wed Aug 25 07:31:05.418 2021 ISTR0="YEG0010B" ISTR1="1" ISTR2="SERVER1.INTERNAL.LOCAL" ISTR3="" ISTR4="" ISTR5="" ISTR6="" ISTR7="" ISTR8="" ISTR9="" NUMATTRS=3 LE=0X0 AID0=400 AVAL0="YEG0010B" AID1=410 AVAL1="1" AID2=404 AVAL2="["Display=\\SERVER1.INTERNAL.LOCAL\"]MSWNET:["SMS_SITE=YEG"]\\SERVER1.INTERNAL.LOCAL\"

Which doesn't help or at least I can't see how it does. This isn't the only event, we see this event in the logs for all of the packages.

windows-server-update-servicesmem-cm-updates
5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

Amandayou-MSFT avatar image
0 Votes"
Amandayou-MSFT answered DanielKaliel-3171 commented

Hi @DanielKaliel-3171,

According to the information, PullDP query result failed.
Please check DataTransferService.log and PullDP.log on the pull DP itself.

We could try to distributed the content to the site server and not the Pull Dp's.

When the site server had his time (overnight) and status was green, please add one Pull DP and after a few hours of copying, it could be a success result.

Here is the similar post, please refer to:
https://social.technet.microsoft.com/Forums/en-US/bf5dc858-6f4b-4788-9591-ee882b22193b/pulldp-query-result-failed?forum=ConfigMgrCompliance



If the response is helpful, please click "Accept Answer" and upvote it.
Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.


· 2
5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

I will try this and post the results tomorrow

0 Votes 0 ·

These steps worked.

0 Votes 0 ·
DanielKaliel-3171 avatar image
0 Votes"
DanielKaliel-3171 answered

One thing I noticed at a glance is if the Shared Folder on the primary is not hidden \\Primary\app then it appears to be ok but if the share is hidden \\Primary\app$ they have an issue. Unconfirmed yet.

5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.