question

KerryMacKay-9748 avatar image
0 Votes"
KerryMacKay-9748 asked ChristyZhang-MSFT answered

Outlook 2016 prevent 'Check Name' from checking Department

Hi

We've recently migrated to exchange online and have encountered a weird behaviour
When pressing Ctrl + K while entering something in the To field it searches department as well as name.

What would be the cause of this and how can I disabled it?

Thanks
Kerry

Edit:
Have just discovered this is also effecting a computer with outlook 365 version 2008

office-outlook-itpro
5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

1 Answer

ChristyZhang-MSFT avatar image
0 Votes"
ChristyZhang-MSFT answered

Hi @KerryMacKay-9748 ,

Welcome to our forum!

You mean that only Department information containing the input field will also be displayed in the "Check Names" result, right?
126575-4.png

If so, as I know, when you enter some fields in the "To" field and click "check name" or press "Ctrl + K", the contacts with the information(Such as Name, Title, Department, Email Address, Alias) with this field of the contacts will be displayed for accurate checking. This is by design and cannot be disabled.

Hope to help you. If the above is not your case please provide more information about it.


If the response is helpful, please click "Accept Answer" and upvote it.
Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.



4.png (11.9 KiB)
5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.