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CassC-0304 avatar image
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CassC-0304 asked PengGe-MSFT commented

VS Installer Crashes

Hi,

I am having some difficulty with the accessing VS Installer without it crashing. The workarounds that I have tried, but ultimately failed are as follows:

  • Uninstalling the files then reinstalling

  • Deleting the program files then reinstalling 2019 VS

  • Deleting the program files then installing 2022 VS

  • Removing the pointers to the files

  • Running installer cleaner from program files

  • Running installer cleaner from command prompt, then installing VS from command prompt

  • Turning off my network, launching VS installer, then reconnecting

My windows OS is 10 21H1. All the above workarounds were unsuccessful as VS Installer is still crashing. I can view the main screen, but the minute I select the "availability" tab, the program crashes.

Thank you in advance.
Cass C126675-vs-installer-crash.png


vs-setup
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Hi, @CassC-0304
Will this problem also occur if I download the latest Visual Studio Installer after restarting the computer?

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Hi, @CassC-0304
May I know whether your issue has been solved or not? If not, please share it in here. We can work together to figure it out.

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1 Answer

PengGe-MSFT avatar image
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PengGe-MSFT answered

Hi @CassC-0304

Welcome to Microsoft Q&A!

You can try Remove Visual Studio, and then download the latest Visual Studio Installer and install it.

Sincerely,
Peng


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