Hi,
I fear that there is something wrong with our tenant. We need to setup a journaling rule but none of our global administrators seem to have permission to do this: in "Classic Exchange admin center"->"Compliance Management"->"Journal rules" there is no "+" icon to create a rule. Also, we can not select an address for undelivierable journal reports. The button just does nothing.
This also happens to newly created accounts that just have the "Global Administrator" role assigned. Shouldn't they be able to do this? I also tried the "Exchange Administator" role without success. Explicitly assigning the exchange admin roles "Organization Management" or "Compliance Management" also did not work.
Not necessarily related to this, but in the new Exchange admin center, the public folders mailboxes show an "Access denied" error. Again this happens with all global administrators.
(tested in both, regular and incognito mode - please ignore the warning message shown on the screenshot)
As I said, I fear there is something basically wrong with our tenant. Any ideas?
Cheers,
Bruno