Hi!
We have this weird issue where intermittently, Agents that receive a call from a response group will show the wrong ID once the call is answered.
The bottom right pop-up is ok but when the call is answered, the conversation windows will display their last call party name.
Our setup is Skype for business 2015 on-prem with 16.0.14228.20216 skype for business client version.
Does anyone had the same issue?
thanks!
Sylvain
