Exchange 2019 forward outside the domain

David Crowder 121 Reputation points
2020-07-27T19:33:04.307+00:00

Exchange 2019 Std on-prem.

We need to set up an inbox/mailbox rule (although I suppose it could also be a mailflow/transport rule) where an email from specific outside sender A to specific internal recipient X is both stored in the mailbox normally and forwarded to another outside recipient B.

External Domain Sender A (example@whatever .com) -> Internal Recipient X (me@Company portal .com)
Internal Recipient X (me@Company portal .com) -> move to folder + mark as read + Forward to External Domain Recipient B (example2@whatever2.com)

This works perfectly fine if B is an internal address. However, whenever B is an external domain, it fails, no matter what method I try (forward, relay, etc etc)

Any ideas on where the problem may be? All other email flows normally.

Thanks

Exchange Server Management
Exchange Server Management
Exchange Server: A family of Microsoft client/server messaging and collaboration software.Management: The act or process of organizing, handling, directing or controlling something.
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  1. David Crowder 121 Reputation points
    2020-07-27T20:00:56.333+00:00

    I just needed to enabled RemoteDomain forwarding. Took way too much time digging through documentation to find the answer. 

    Set-RemoteDomain Default -AutoForwardEnabled $true

    Thanks!

    1 person found this answer helpful.

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  1. Manu Philip 16,986 Reputation points MVP
    2020-07-27T19:49:11.22+00:00

    Hello,
    You may create a 'Mail Contact' for the external recipient. Then, you should be able to forward to the external contact

    Please mark as "Accept the answer" if the answer helps you. Your suggestion will help others also !

    Regards,
    Manu

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