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hi, we have opened this new tenant, and added our custom domain, we have verified it and it is now active.
However, we noticed that it is not present in the list of accepted domains in the online exchange panel.
This does not allow us to receive emails.
PS C:\Windows\system32> Get-MsolDomain
Name Status Authentication
*****2020.onmicrosoft.com Verified Managed
maby***.com Verified Managed
zest***.com Verified Managed
om***.it Verified Managed
PS C:\Windows\system32> Get-AcceptedDomain
Name DomainName DomainType Default
maby***.com maby***.com Authoritative False
zest***.com zest***.com Authoritative False
*****2020.onmicrosoft.com *****2020.onmicrosoft.com Authoritative False
@Luca Mastrandrea
Does it is show correctly now? Please 'Accept as answer' if answers helped, so that it can help others in the community looking for help on similar topics.
Sometimes, it can take some time before it shows up. If its not there in 24 hours, then I would open a support ticket with Microsoft.
Exchange online only show accepted domains rather than manage them:
As "AD-7937" said, you may need to wait a while for Office 365 to sync. Here is a article about how to open service request in Office 365 admin center, it may be useful to you, if this new domain still not show in Exchange online accepted domain after 24 hours.