question

ElisaPerez-7398 avatar image
0 Votes"
ElisaPerez-7398 asked ElisaPerez-7398 commented

Authethcator app

Can someone please phone me or can give me an answer on what’s going on with the Authenticator app. I’ve been struggling for a week or more to acces my accounts on Facebook and IG etc that’s work related with no luck whatsoever. I’m on a new device IOS and did everything exactly the es it says. As I did it before on my other phone. The app shows me 8 digit numbers when I need 6 to access my accounts. There’s no way I can talk with someone and give me a hand with this issue. I’m frustrated because I need them fir work not fun. I have everything with 2 steps verification and now o regret it more than you can think. Can someone answer or phone me. The phone number here is only for companies. So there’s no tech support for domestic issues 127152-3835f548-77f2-424d-a3d5-276e81873811.png127076-5e6bd6ca-955a-4435-a095-d1a124693728.png


microsoft-authenticator
· 1
5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

Is someone going to answer or is it a joke? I NEED MU APPS TO WORK!!!!

0 Votes 0 ·
DSPatrick avatar image
0 Votes"
DSPatrick answered ElisaPerez-7398 commented

app shows me 8 digit numbers when I need 6

This may be because passwordless authentication was enabled.
https://docs.microsoft.com/en-us/azure/active-directory/authentication/howto-authentication-passwordless-phone

--please don't forget to upvote and Accept as answer if the reply is helpful--





· 1
5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

Ok. I’ll try but I don’t use azure ad. Never had a problem before with Microsoft Authenticator app. Is there anything else I can try? Please I’m really frustrated

0 Votes 0 ·
DSPatrick avatar image
0 Votes"
DSPatrick answered ElisaPerez-7398 commented
· 1
5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

Nothing is workin! Is there a tech support number please? Honestly I need all my apps for work. Even pay pal I can’t log onto

0 Votes 0 ·
DSPatrick avatar image
0 Votes"
DSPatrick answered ElisaPerez-7398 commented

Is there a tech support number please?

1 (800) 642-7676

--please don't forget to upvote and Accept as answer if the reply is helpful--




· 1
5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

I really appreciate all you’ve done but I’m from South America and for some reason I can’t connect with that phone number. I’ll loose everything I’ve worked for.

0 Votes 0 ·