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JonathanHare-5433 asked JonathanHare-5433 edited

Azure Board App for Teams giving message "The configured project does not exist, or you do not have permissions to access it" in chats and search bar but not in Team Channel

Have tried all options of sign out, unlink, and uninstall/reinstall but can not get Azure Board to working individual chats in Microsoft Teams.



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kobulloc-MSFT answered

@JonathanHare-5433,

Thank you for reaching out! Azure DevOps and its services are not supported in Microsoft Q&A because the Azure DevOps team and DevOps community are actively answering questions here:

https://developercommunity.visualstudio.com/spaces/21/index.html

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BabuNarendra-0793 answered JonathanHare-5433 commented

@JonathanHare-5433

Could you please help me how you resolved this problem, I'm also getting same error

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Sorry @BabuNarendra-0793, I never got a resolution to this issue. But I do know it's not a local machine issue as I get the same error via the app and a second computer.

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JonathanHare-5433 answered JonathanHare-5433 edited

@BabuNarendra-0793 I finally found a solution.

1) Open Teams in a Web Browser.
2) Got to a chat and right-click to get to the settings menu
3) When you click on settings you will get the error message we have been seeing. "The configured project does not exist, or you do not have permissions to access it"
3a) It should open in a new window
4) Now in the address bar change the old project id to the new project id and hit enter.
5) You now get a reconnection dialog asking for first your org then your project.

Sorry, I can't replicate the errors now that mine is fixed for more screenshots but also I used this link below as a reference.

https://stackoverflow.com/questions/71487161/how-to-reset-azure-devops-connector-in-ms-teams

REMEMBER IT MUST BE DONE IN A WEB BROWSER TO GET TO THE URL.!


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Hopes this helps anyone that has the similar issue



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