question

MISUNKIM-3694 avatar image
0 Votes"
MISUNKIM-3694 asked KaelYao-MSFT commented

OUTLOOK NOT OPEN

Hi
I could not open my outlook at home computer at all, even i spent a lot of time to fix this,
Please check this massage whenever i try to open my outlook,

500
오류가 발생했습니다.
반복 리디렉션이 감지되었습니다.

로그아웃하려면 여기를 클릭하세요.
페이지 새로 고침
간략하게
clientIPAddress <ip address>
X-ClientId: 0BDD5FBBC9DF495C8E36D4C3D7B3EB3C
X-Redir-Error ArLym14BSfYARo1q2Qg|AsTJRt4BWHT9RY1q2Qg|ArLym14B4mbGRY1q2Qg|AsTJRt4B4pbCRY1q2Qg|ArLym14Bk_WPRY1q2Qg|AsTJRt4Bx-iMRY1q2Qg|ArLym14BA3NYRY1q2Qg|AsTJRt4B_qJURY1q2Qg|ArLym14BjGUhRY1q2Qg|AsTJRt4BsTEeRY1q2Qg|ArLym14BcLfrRI1q2Qg|AsTJRt4BcOfnRI1q2Qg|ArLym14BCtG0RI1q2Qg|AsTJRt4BInaxRI1q2Qg|ArLym14BlbqBRI1q2Qg|AsTJRt4BpxF-RI1q2Qg|ArLym14BJ61KRI1q2Qg|AsTJRt4BRlJHRI1q2Qg|ArLym14B2TsURI1q2Qg|AsTJRt4ByWMLRI1q2Qg|ArLym14BHcrZQ41q2Qg
X-FEServer SY3PR01CA0129
Date:2021-08-29 오전 1:35:24

Please slove this problem for me
Thanks

office-exchange-server-connectivity
· 3
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Hi @MISUNKIM-3694

According to your description, you cannot log in OWA (Outlook Web App) and the error message in English is "Repeating redirects detected".

Besides DSPatrick's suggestions to clear cache and cookies, please also try with another browser to see if the problem persists.

Thanks in advance for your update.

2 Votes 2 ·

Hi @MISUNKIM-3694 ,

Looks like your issue may be more related to Outlook Web App. Please kindly understand under Outlook tag, we mainly focus on general issues about Outlook desktop client. In order to better solve your problem, we will remove "office-outlook-itpro" tag and add "office-exchange-server-connectivity" tag.

In addition, In order to avoid the disclosure of your privacy, we have hidden your personal information. Warm reminder, please remember to hide your personal information (e-mail address, name, etc.) when posting in this forum.

Thanks for your understanding and hope your issue would be resolved soon!

1 Vote 1 ·

Hi @MISUNKIM-3694

I am writing here to confirm with you how thing going now?
Please let us know if you would like further assistance.

0 Votes 0 ·

1 Answer

DSPatrick avatar image
1 Vote"
DSPatrick answered

Might try try clearing your browser cache and cookies.

--please don't forget to upvote and Accept as answer if the reply is helpful--



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