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TrngMai-0915 avatar image
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TrngMai-0915 asked TrngMai-0915 answered

I cannot open Visual Intsaller

Hi, I need your help. I cannot open Visual Installer, it extract but not working, thanks. I will send file logs
https://1drv.ms/u/s!AiW9wXop0bzgh41wXLuDgbIogltYGQ?e=LPf86r

vs-setup
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What are you trying to install?

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Do you still meet this issue? If so, please feel free to let us know.

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AnnaXiu-MSFT avatar image
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AnnaXiu-MSFT answered

Hi @TrngMai-0915 ,

Welcome to Microsoft Q&A!

Please check for Windows Update and ensure that all pending and recommended updates are installed.

Then, try to remove the folder: C:\Program Files (x86)\Microsoft Visual Studio\Installer. Then, re-download the bootstrapper file from the following Microsoft Site and run it as administrator.
https://visualstudio.microsoft.com/downloads/

Sincerely,
Anna


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TrngMai-0915 avatar image
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TrngMai-0915 answered

I'm sorry, I reply too late. I fixed same you help but still not. Because I restart Window and install again. Thank you so much. My english is so bad, hope you sympathize

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