Teams starts... asks which account... connects, then restarts

Question

Running the Linux app on Oracle Linux 8, and another instance on a different computer, running Centos 7. Recently, using the app, I can no longer log into Teams. Well, that's not completely true. It logs in then fails and takes me back to the screen to select a team. I just tried removing the app data, and then tried to restart Teams. The log has this in it after the restart:

Error while parsing hooks JSON. Error: "ENOENT: no such file or directory, open '/home/gerry.creager/.config/Microsoft/Microsoft Teams/hooks.json'"

(node:57352) [DEP0005] DeprecationWarning: Buffer() is deprecated due to security and usability issues. Please use the Buffer.alloc(), Buffer.allocUnsafe(), or Buffer.from() methods instead.

(node:57352) MaxListenersExceededWarning: Possible EventEmitter memory leak detected. 11 ecsSettingsUpdated listeners added to [EventEmitter]. Use emitter.setMaxListeners() to increase limit

(node:57352) MaxListenersExceededWarning: Possible EventEmitter memory leak detected. 11 appInitialized listeners added to [EventEmitter]. Use emitter.setMaxListeners() to increase limit

(node:57352) MaxListenersExceededWarning: Possible EventEmitter memory leak detected. 11 will-download listeners added to [Session]. Use emitter.setMaxListeners() to increase limit

(node:57750) [DEP0005] DeprecationWarning: Buffer() is deprecated due to security and usability issues. Please use the Buffer.alloc(), Buffer.allocUnsafe(), or Buffer.from() methods instead.

Answer 1

Hi @Gerry Creager

According to your error message, it seems your file location is missing hook.json file.

Based on my research, I found some customer also met this issue in Windows. But the error message is the same as yours. So you could try to follow these steps to see if it works for you:

1)Close any instances of Microsoft Teams running.
2)Navigate to the following path: /home/gerry.creager/.config/Microsoft/Microsoft Teams
3)Create a json file called hooks.json
4)Add the following line to the newly created file: {“enableProcessIntegrityLevel”: false}
5)Save and close the file, then reopen Teams client.

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