question

raminsa-6505 avatar image
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raminsa-6505 asked JadeLiang-MSFT commented

owa 2013 somthing went wrong

HI

some user unable to login owa 2013 and get something went wrong

*all user can login to outlook with no problem

please help me to fix my issue

office-exchange-server-administration
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1 Answer

mschiavon avatar image
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mschiavon answered JadeLiang-MSFT commented

I think that you have the same problem that I encountered a few months ago ...
Try to fix it with my guid in my blog: exchange-event-1310-asp-net-4-0-30319-0

Marco


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no dear mschiavon its for first time

and only some user have problem login with OWA not all of enterprise user

0 Votes 0 ·

Ok,

1) have you tried testing the OWA with browser in private mode?
2) what is your Exchange CU level?
another is the "date problem" 0001252
3) another way i s to rebuild the virtual directories

M.



0 Votes 0 ·

Hi @raminsa-6505,

What’s the specific error when logging in to owa? And whether any errors are recorded in the Event Viewer?

To further confirm your issue, it’s recommended to provide us with some relevant screenshots. (Notice: Please hide your personal information in the screenshot for security.)

Also, considering the issue occurred on any specific users only, it may be related to those users themselves, are there any similarities on them(such as in same database)? Agree with mschiavon, we could first try to test in private mode or on other browser to check if the issue could be reproduced there.

If your issue has any update, please feel free to post back.

0 Votes 0 ·