Hi Team,
End user uses HuaWei mobile phone, and he cannot get ring when someone call him by Teams. He can only get missed call on the mobile Teams app.
Please assist.
Hi Team,
End user uses HuaWei mobile phone, and he cannot get ring when someone call him by Teams. He can only get missed call on the mobile Teams app.
Please assist.
It is suggested to check if this end user configures to forward incoming calls to voicemail in Call answering rules of*Calls* settings in Teams desktop client.
If the setting has no problem, he could try to sign out and sign in your account in Teams mobile client. Then, check if the ringing of call is recovered.
If no luck, reinstall Microsoft Teams and try again.
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