question

ChristopherSmith-4929 avatar image
0 Votes"
ChristopherSmith-4929 asked RitaHu-MSFT commented

I've an Lenovo PC with Windows 10 that Has updatting problem.

I've got a Lenovo PC which has window 10 preinstalled, I bought this PC for my study that will [help with homework][1] in online studies, that's why I purchased it with Windows 10 Student version OS. at 25th august I checked the update list in my pc and I've got a list of updates for several applications and when I tried to install them then it displays that the update is done but after restarting the pc the update is still required. Kindly help me with this issue my study is affecting because my pc is slow down.


[1]: http://helpinhomework.org

microsoft-authenticatorwindows-server-update-services
· 1
5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

@ChristopherSmith-4929
It seems that there are no updates for several days. May I know the status of the case? Whether the issue has been resolved or not.

Please feel free to let me know if there are any updates of the case.

Thanks for your time and have a great day :)

Regards,
Rita

0 Votes 0 ·

1 Answer

RitaHu-MSFT avatar image
0 Votes"
RitaHu-MSFT answered

Hello @ChristopherSmith-4929 ,

Thanks for your posting on Q&A.

Please help to confirm whether the same KB number updates rolled back and shown as required on the computer first. If so, is there any error information or tips for reference. In fact, there are will many updates we need to install if it is the first time to check for updates online.

In addition, we could check the CBS.log to review the error information in detail.

Note that the CBS.log is located C:\Windows\Logs\CBS.

Please don't hesitate to inform me if there are any updates of the case.

Regards,
Rita


If the response is helpful, please click "Accept Answer" and upvote it.
Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.