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KimVu112 avatar image
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KimVu112 asked DSPatrick commented

unable to log into a lab on Microsoft Learn

I'm learning the Power BI module. I cannot access to any lab, for example the lab in this page: https://docs.microsoft.com/en-au/learn/modules/clean-data-power-bi/8-lab

  • when I click 'Launch lab', it says : " Hmm, something went wrong".

  • Then I click "Retry Launching Lab", it says: "Lab access suspended"

  • then I click "Appeal" and complete the Verification, it loads for a while and says "" Hmm, something went wrong" again.

I've reported this issue to the Microsoft Certification Program and they introduced me the Azure Support team. Please check and support me this issue.
127885-screen-shot-2021-08-31-at-70044-pm.png


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1 Answer

DSPatrick avatar image
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DSPatrick answered DSPatrick commented

Microsoft Certification Program is supported on their own forums. I'd try asking for help with course issues in dedicated forums here. (Participate\Ask A Question)
Courses and Course Content/Course Content Issue

--please don't forget to upvote and Accept as answer if the reply is helpful--




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Thanks for your link. I've looked through the topics, many people have the same issue but still no answer found. I've tried to contact the Training support team, they directed me to the techskillssupport email, Azure forum, and some other pages but all the responses are about being out of their scope. It's frustrating.

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Regardless, Microsoft Certification Program is not supported here on Q&A forums. I'd try asking for help in forums I linked above. (Participate\Ask A Question)

--please don't forget to upvote and Accept as answer if the reply is helpful--



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