Something here may help.
https://support.microsoft.com/en-us/help/4490115/windows-change-or-reset-your-password
--please don't forget to Accept as answer if the reply is helpful--
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HOW TO RESET THE INITIAL PASSWORD.....I CAN NOW ACESS USING MY PIN ONLY....
Something here may help.
https://support.microsoft.com/en-us/help/4490115/windows-change-or-reset-your-password
--please don't forget to Accept as answer if the reply is helpful--
Hi,
This can be done through the Control Panel.
Go to Change account type, choose the account you would like to reset the password for, type in the new password, and click on Change password.
Open Control Panel -Click Change account type under User Accounts
Select the user profile you would like to reset the password for.
Click on Change password.
Enter the user’s new password twice. Type in a password hint.
Then click Change password.
Restart your computer to sign in with the new password.
Hope above information can help you.