question

RudolfAmarlapudi-2729 avatar image
1 Vote"
RudolfAmarlapudi-2729 asked FordFocus1389 answered

Operation could not be completed (error 0x00000bcb).

Hello,

We are running a Windows Server 2016 Standard.

Adding a printer using the following process:
Control Panel | Devices & Printers | Add Printer (Choose a device launches) | Select Printer | Next.
I get:
128404-image.png



I've tested with the following:
1. Verify that an x86 driver is available for the shared printer.
2. Tested by using UNC after selecting "My printer is not listed". This appears to work, although I have to enter Admin credentials to allow installation of the driver.
3. Spooler has been restarted.

Can you furnish appropriate troubleshooting steps?

Thanks in advance.

Regards,
Rudy



windows-server-print
image.png (50.0 KiB)
5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

LimitlessTechnology-2700 avatar image
1 Vote"
LimitlessTechnology-2700 answered

Hello @RudolfAmarlapudi-2729

I would like to suggest if its network Printer then Add using option "Add a printer using a TCP\IP address or hostname"' -> enter Printer IP -> Device Type TCP\IP Device -> Select Driver or give drivers files.

If the reply was helpful, please don’t forget to upvote or accept as answer.

5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

FordFocus1389 avatar image
0 Votes"
FordFocus1389 answered

We are facing the same issue on our RDS env.
As admin i'm able to open the printer (so driver is already installed) But as an user i get the same error.

The RDS is Windows Server 2016 Standard and the printserver is Server 2012 R2.

5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.