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RudolfAmarlapudi-2729 avatar image
1 Vote"
RudolfAmarlapudi-2729 asked AngelAntonio-9490 commented

Operation could not be completed (error 0x00000bcb).

Hello,

We are running a Windows Server 2016 Standard.

Adding a printer using the following process:
Control Panel | Devices & Printers | Add Printer (Choose a device launches) | Select Printer | Next.
I get:
128404-image.png



I've tested with the following:
1. Verify that an x86 driver is available for the shared printer.
2. Tested by using UNC after selecting "My printer is not listed". This appears to work, although I have to enter Admin credentials to allow installation of the driver.
3. Spooler has been restarted.

Can you furnish appropriate troubleshooting steps?

Thanks in advance.

Regards,
Rudy



windows-server-print
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2 Answers

LimitlessTechnology-2700 avatar image
1 Vote"
LimitlessTechnology-2700 answered AngelAntonio-9490 commented

Hello @RudolfAmarlapudi-2729

I would like to suggest if its network Printer then Add using option "Add a printer using a TCP\IP address or hostname"' -> enter Printer IP -> Device Type TCP\IP Device -> Select Driver or give drivers files.

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AngelAntonio-9490 avatar image AngelAntonio-9490 ·

Unfortunately this defeats the purpose of having the print server. Adding the printer directly seems to work. The issue comes when its being connected from the server shared path to it.

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FordFocus1389 avatar image
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FordFocus1389 answered

We are facing the same issue on our RDS env.
As admin i'm able to open the printer (so driver is already installed) But as an user i get the same error.

The RDS is Windows Server 2016 Standard and the printserver is Server 2012 R2.

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