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JaiganeshRao-1453 asked prmanhas-MSFT answered

Unable to connect sessiondesktop

I Created virtual desktop and am trying to connect session host using RDP from client am unable to connect. I entered subscribe details and i can see one button name session desktop but am unable to click that it not connect my virtual desktop.

azure-virtual-desktop
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@JaiganeshRao-1453 Apologies for the delay in response and all the inconvenience caused because of the issue!!!

Can you please help me understand your requirement better like are you talking about Azure Virtual Desktop?What is the error you are getting ? When you say you are not able to connect what is the current role you have in the resource like Owner,Contributor etc?

Above will help me to understand the issue better :)

Thanks

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@JaiganeshRao-1453 Can you please provide the information as per the ask so I can help you out better?

Thanks

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@JaiganeshRao-1453 Any updates on the issue?

Thanks

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1 Answer

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prmanhas-MSFT answered

@JaiganeshRao-1453 Posting as answer since we didn't got clarity on some points. There might be multiple reasons why you are not able to RDP to session.

First of all assuming you might be talking about direct RDP to session host which was brought as a new capability last year and is still under preview .You can follow the below to check if you have completed the pre requisite and steps:

https://docs.microsoft.com/en-us/azure/virtual-desktop/shortpath

As mentioned this is still under preview and still being worked upon. It may or may not work as expected and hence is not recommended for production work load.

You might be talking about normal windows client as well for which you can follow below:

https://docs.microsoft.com/en-us/azure/virtual-desktop/user-documentation/connect-windows-7-10?toc=/azure/virtual-desktop/toc.json&bc=/azure/virtual-desktop/breadcrumb/toc.json

Depending on scenario there is a possibility that this might be a permission issue or another thing is License requirement for same. We do have few troubleshooting guides which can help you out to check if your scenario fits in any or not as below:

https://docs.microsoft.com/en-us/troubleshoot/azure/virtual-machines/troubleshoot-rdp-connection

https://docs.microsoft.com/en-us/azure/virtual-desktop/troubleshoot-vm-configuration

Hope it helps!!!

Please "Accept as Answer" if it helps so it can help others in community looking for help on similar topics.





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