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BellaGodun-0829 avatar image
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BellaGodun-0829 asked sikumars-msft commented

Getting error 801c03ed

Hi everyone, I am having same issue and when I try fixing it through suggested way I still can’t get though. I have to access to Devices Settings at all. This is what I end up with. What should I do ? I really need it for Tuesday and worry it might not get resolved. 128748-ad57ec8d-4eca-4067-a8e3-8efcbe82a8e8.png


azure-active-directory
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Hello @BellaGodun-0829 , Just checking in to see if the below answer helped. If this answers your query, please don’t forget to click "Accept the answer" and Up-Vote for the same, which might be beneficial to other community members reading this thread. And, if you have any further query do let us know.
Thanks,

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@BellaGodun-0829 , I just wanted to check in and see if you had any other questions or if you were able to resolve this issue? If you have any other questions, please let me know.
Thank you for your time and patience throughout this issue.

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1 Answer

sikumars-msft avatar image
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sikumars-msft answered sikumars-msft commented

Hello @BellaGodun-0829 ,

Thanks for reaching out.

Could you please confirm currently active Azure AD role which are assigned with your account? you can verify this by going to Assigned Role from your user profile under manage blade as shown below:

129586-image.png

Ideally, you must be assigned one of the following roles to view or manage device settings in the Azure portal:

Manage:
Global administrator
Cloud device administrator

View:
Global reader
Directory reader

Learn more about configure device setting, refer. Hope this helps.


Please "Accept the answer" if the information helped you. This will help us and others in the community as well.






image.png (26.3 KiB)
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Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

@BellaGodun-0829 ,
I just wanted to check in and see if you had any other questions or if you were able to resolve this issue? If you have any other questions, please let me know.
Thank you for your time and patience throughout this issue.


Please remember to "Accept Answer" if any answer/reply helped, so that others in the community facing similar issues can easily find the solution.

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