Removing Clutter Folder in Outlook on the Web

WilliamM 46 Reputation points
2021-09-02T22:05:10.34+00:00

A user in my organization has a Clutter folder in Outlook on the web that still gets incoming email. There is no longer any options to disable or remove the Clutter folder in Outlook settings

128866-clutter-no-match.png

I tried toggling the Focused Inbox option in Outlook settings, but that did not remove the Clutter folder. There are no rules that are putting the emails in that folder either.

Any suggestions on how to disable incoming emails from going into Clutter in Outlook on the web?

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2 answers

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  1. Vasil Michev 94,521 Reputation points MVP
    2021-09-03T07:00:52.65+00:00
    1 person found this answer helpful.
  2. Kael Yao-MSFT 37,491 Reputation points Microsoft Vendor
    2021-09-09T08:19:50.97+00:00

    Hi @WilliamM

    Here is a link on how to turn off the clutter folder in OWA and Outlook client: Turn off/on Clutter in Outlook
    Please have a check and see if it works for you.

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