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RajaRajanNadar-9746 avatar image
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RajaRajanNadar-9746 asked prmanhas-MSFT commented

Windows 2019 Server

After creating a new windows 2019 virtual server in Azure, I connected to it using RDP. After providing the credentials it opens the command prompt window and stays there forever. Closing it shows full plan window with just showing the bar having button to minimize, maximize or close the screen.
Tried deleting that VM and created another one and another one again but all has the same issue.
Tried to access it from another laptop, still the issue is same.
If someone has already gone through it please help.

azure-virtual-machines
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@RajaRajanNadar-9746 You have installed windows server core which has No GUI hence your understanding on the issue is correct and also the below answer by @lextm that this is the expected behavior.

Please "Accept as Answer" if any of the below answer helped so it can help others in community looking for help on similar topics.

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lextm avatar image
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lextm answered RajaRajanNadar-9746 commented

That's the so called Server Core experience (similar to Linux server distribution such as Ubuntu Server), where you only have the shell access (PowerShell by default).

If you want the traditional desktop experience, choose the correct Windows Server 2019 image when creating virtual machines.

See previous threads like https://docs.microsoft.com/en-us/answers/questions/28416/windows-2019-datacenter-vm-with-desktop-experience.html

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Hello Lextm,
Thank you for sharing information on Server Core experience. I will try with a different image of Widows 2019 server and see the difference. Will keep you updated with my findings.
Thank you.

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Hello Lextm,
I tried different version of Windows 2019 server and found that when I select the image "Windows Server 2019 Datacenter Server Core - Gen1", I get the command prompt window.
If I select the other image "Windows Server 2019 Datacenter - Gen1" then I get the normal windows GUI screen.
Maybe the Server Core is designed to be operated in CLI mode like what you mentioned in your comment.
Thank you for your support.

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sbairu avatar image
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sbairu answered RajaRajanNadar-9746 commented

Hi Raj,

It is very interesting never heard of this kind of issue, "command prompt window to stay forever". Can you please build another windows server version over the Azure VM and please let us know the results. However, you can raise the Microsoft Support case, if you feel the issue is related to Azure Server OS.

Hope my suggestion helps you.

Thank you
Sarat Chandra

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Hi Sarat,
Thank you for your reply. I tried 3 times yesterday but no luck, later I ended up with creating Windows Server 2016 and it worked fine. Today I will try one more time and update you.
Thanks,
Raja

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Hello Sarat,
I tried different version of Windows 2019 server and found that when I select the image "Windows Server 2019 Datacenter Server Core - Gen1", I get the command prompt window.
If I select the other image "Windows Server 2019 Datacenter - Gen1" then I get the normal windows GUI screen.
Maybe the Server Core is designed to be operated in CLI mode like what Lextm mentioned in his below comment.
Thank you for your support.

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