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NazarPolevyi-0793 avatar image
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NazarPolevyi-0793 asked tbgangav-MSFT edited

Incorrect Billing Charge

Hi,
Have a billing charging my card with 9.45 usd every month.
Billing Info that I get is : Microsoft #G004764406, MSBILL.INFO.
Could you please help my to identify what is it and how do I cancel it?
Currently I don't use any Microsoft services.

Regards, Nazar Polevyi

azure-cost-management
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Taz-3478 avatar image
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Taz-3478 answered

Hello @NazarPolevyi-0793 !


If you are still unable to identify the charge, you can contact Microsoft Support and they will help you to get this issue resolved.

Follow the link below to engage Microsoft Support

https://support.microsoft.com/contactus#




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DSPatrick avatar image
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DSPatrick answered

Then also try removing subscriptions here.
https://account.microsoft.com/services

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NazarPolevyi-0793 answered

Yes, but the reason is that, I don't have any active subscriptions:)

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DSPatrick answered

You can follow along here.
https://docs.microsoft.com/en-us/azure/cost-management-billing/manage/cancel-azure-subscription

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