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RWC-6628 avatar image
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RWC-6628 asked LimitlessTechnology-2700 answered

Password recovery

After the latest windows 10 update to access files and update programs I have to have an admin password. I never had to before. This laptop is 11 years old I'm not even sure I created a password if I did I forgot it. So I can't access any of my files which are under the admin name and I have the version if you delete password you lose all your encrypted files. Anyone know of a way to change my admin password without losing all my data? I'm at wits end! Why did this latest update change what I have been doing for years?

windows-10-security
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Do you have more than one account on the device?
Are you using local account or Microsoft Account?
Is anyone else using the device?

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LimitlessTechnology-2700 avatar image
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LimitlessTechnology-2700 answered

Hello,

In Most of the cases it will work if you try resetting using cmd in safe mode and running "net user administrator /active:yes".

Try below steps,

Restart the PC and enter into the Safe mode then, open Command Prompt and enable Built in Administrator.

Follow the below steps to enable Built in Administrator:

Open Command Prompt from Windows Recovery Environment.
Copy and paste the below command and press Enter.
net user administrator /active:yes

  3.  Close the Command Prompt.

  4.  Try to login though Built in Administrator and convert the your user account to Administrator or you can create new user account.

Please visit below links to know more about similar cases which we had in the past,

https://answers.microsoft.com/en-us/windows/forum/all/administrative-privileges-lost-on-windows-10/4ae13a5f-f10b-4c0f-9505-f1cd6a9dfd64?page=1

https://answers.microsoft.com/en-us/windows/forum/all/admin-rights-lost-after-windows-10-update/2bcd93bf-51fd-4c73-95df-606838204c83

--please don't forget to upvote and Accept as answer if the reply is helpful--

Thanks,

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