We recently changed our domain to a new domain and prior to doing so we exported and saved our pst file. However, when we search for an email in Outlook 2016, we can see the the email heading but cannot open the email to view its content. Instead we get this message:
Sorry, we're having trouble opening this item. This could be temporary, but if you see it again you might want to restart Outlook. The attempt to logon to Microsoft Exchange has failed.
We have tried the reset nav pane and cleanviews but, to no avail.