question

BartoszKordylewski-3009 avatar image
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BartoszKordylewski-3009 asked BruceZhang-MSFT edited

PrintServer on IIS - The I/O operation has been aborted because of either a thread exit or an application request.

Hello all,

Today I saw that I have problem to install printers from new Print Server.
OS: Windows Server 2019 Std

After click on the Connect button, I'm clicking "Yes" to agree to install drivers for a printer.
Then after some seconds/minutes I get below error:

"
Printer Installation Failed

The I/O operation has been aborted because of either a thread exit or an application request. "

And we don't know how to resolve it.
Rebooting server, restarting services, install PS role again - it don't help.

Thanks!

windows-serverwindows-server-print
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Hi @BartoszKordylewski-3009 ,

I checked print server and it has no relationship with IIS. It just needs to be attached to IIS during installation. I'll remove the IIS tag. Windows server engineers will help you once they see the question.

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1 Answer

LimitlessTechnology-2700 avatar image
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LimitlessTechnology-2700 answered

Hi there,

You might want to visit the printer manufacturer’s websites and see if any updates for your device drivers is available. Updating Drivers is known to fix most of such Windows errors.
Additionally it could be because of the IO Completion Port, which appears when you try to continue the Read from the socket when it has most likely been closed. Disable the COM port in the Device Manager and Enable it again. Other than this you can try the SFC & DISM commands and restart the Pc and see if it is helpful .

Hope this Answers all your queries , if not please do repost back .
If an Answer is helpful, please click "Accept Answer" and upvote it : )

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