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SushilKathet-8499 avatar image
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SushilKathet-8499 asked SharonZhao-MSFT commented

Problem on window sharing

Part of screen black to the participants while sharing my windows (My viewboard apps)
Problem facing given as picture129786-untitled2.png


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untitled2.png (165.3 KiB)
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1 Answer

SharonZhao-MSFT avatar image
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SharonZhao-MSFT answered SharonZhao-MSFT commented

@SushilKathet-8499,

I tested your scenario in my lab and find the same problem that the sharing screen (myViewBoard app) cannot be displayed completely. I also test screen sharing with the likes of Microsoft Edge and Excel. It works with no problem.

Due to myViewBoard is a third party app and Microsoft Teams can work well with other apps, the possible cause should be in myViewBoard side. So, it is suggested to consult myViewBoard support engineer about this problem.

Besides, as a workaround, please choose Screen when you want to share the screen of myViewBoard.
129768-image.png


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@SushilKathet-8499,
Do you have any update or further question on this topic?
Please feel free to drop us a note.
Have a good day!

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Thank you. How to contact with my viewboard engineer?

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@SushilKathet-8499,

Here is the my viewboard community: https://community.myviewboard.com/. You can post your question there.

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