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WilliamGao-0221 avatar image
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WilliamGao-0221 asked YukiSun-MSFT commented

Flagged mail cannot be archived in outlook2016

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129767-%E5%AD%98%E6%A1%A3.png



标为红旗的邮件在选在存档的时候,无法自动存档,即使选在的红旗邮件所在的日期,也是无法存档

When you try to archive your mail, those flagged one cannot be archived. Even if you explicitly select the date of the flagged mail it still cannot be archived.

office-outlook-itpro
红旗.png (500 B)
存档.png (16.6 KiB)
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This forum currently officially only support English. Please ask your question in English the next time.

Now I'll provide some translation.

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YukiSun-MSFT avatar image
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YukiSun-MSFT answered YukiSun-MSFT commented

Hi @WilliamGao-0221

By default, Outlook looks at the received date/time or when you last changed and saved the message, whichever is later for the archiving feature.

When a mail is flagged, the modified time will get changed accordingly, see the test result below(modified time changed from 8/9 to 9/8):
130009-flagmail.gif
So for your scenario, the aging period for the flagged mail is calculated starting from the time you flagged it.

In order to change the default behavior and force Outlook to ignore the modified time, please follow the steps below to add the resigitry:
Important: Follow the steps in this section carefully. Serious problems might occur if you modify the registry incorrectly. Before you modify it, back up the registry for restoration in case problems occur.

  1. Open Registry Editor(regedit).

  2. Expand and go to the path below:
    HKEY_CURRENT_USER\SOFTWARE\Microsoft\Office\16.0\Outlook\Preferences

  3. Right click in the blank area of the right pane, click New > DWORD (32-bit) value:
    130074-1.png

  4. Rename the DWORD to "ArchiveIgnoreLastModifiedTime" and set the value as 1:
    130036-2.png

  5. Close registry editor and restart Outlook . Check if the archiving starts correctly


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Hi @WilliamGao-0221

Just circling back to check how things are going on with this issue. If you have any questions or need further help on this issue, please feel free to post back.


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