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ShuxinYang-0870 avatar image
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ShuxinYang-0870 asked Dev073 answered

virtual machine remote connection issue

Hi
I just created a virtual machine in azure, I followed the steps on MSDN to install a desktop env on VM, everything works perfectly before I try to connect the VM with windows "remote desktop connection" (Windows 10), I can get into the login interface, after I input my username and password, it flashes back to my desktop's "remote desktop connection".
I've tried to restart the vm but it did not work, I've also tried different sessions in the login form, every session shows a error form in the remote window
Is anything I've missed? any kind of advice would be great, thank you!

azure-virtual-machinesremote-desktop-services
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You will have to record a video to show what exactly happened. The words above are ambiguous and difficult to understand.

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@ShuxinYang-0870
Can you please share some screenshots to help us understand your issue better. Thanks.

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1 Answer

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Dev073 answered

I would recommend to enable boot diagnostics and check the screenshot of the VM for further troubleshooting.

https://docs.microsoft.com/en-us/troubleshoot/azure/virtual-machines/boot-diagnostics

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