question

LuongVanDoFHMFCT-2172 avatar image
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LuongVanDoFHMFCT-2172 asked TheAlanMorris commented

Option Advanced printing features grey out

Hi supporters,

Anyone help me for the issues as the followings.
In the red box, how can i make a change for two options.
1. Enable advanced printing features.
2. Print directly to the printer.

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windows-server-print
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This behavior is by design since the print driver does not use GDI for rendering.

Enable advanced printing feature will turn on and off EMF spooling, this is GDI rendering. Since Type 4 driver do not use this code path, the option is grayed out.

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1 Answer

LimitlessTechnology-2700 avatar image
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LimitlessTechnology-2700 answered LuongVanDoFHMFCT-2172 commented

Hello @LuongVanDoFHMFCT-2172

Could you try the next? It seems that it doesn't catch your admin rights right way. Once this is not greyed out it should be easy.

Try to click "Change Properties" button on General tab, The printer properties box will close and will reopen with administrator privileges. Now click on the advanced tab and check if there is any change.

Otherwise I would recommend to reinstall updated driver pack for the printer from the manufacturer's website, as this may he grayed out due to a mixed or generic driver.

Hope it helps in your case!
Best regards,

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hi @LimitlessTechnology-2700

There is not "Change Properties" button on General tab
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I got the solution here:
https://docs.winking.be/tn/article/241

=> But i can't configure the printer to use spooling :(

Regards,
DoLV

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